Guarantees & Policies

GUARANTEES - DELIVERY & RETURNS - WEB POLICY

We Are Professional, Competitive And Competent In Our Service

Our Guarantee

We guarantee our rugs because we pick only the best quality and top styles. That’s why we have a helpful Approval policy.

Approval – To determine if the rug(s) you have selected are perfect we an offer an “Approval” period. Merchandise must be returned or purchased within three (3) days unless otherwise discussed with a salesperson.

Delivery & Returns

Installation and delivery available, contact your salesperson for details in our Showroom.

Return Policy – Stock items are refundable for seven (7) days and exchangeable for thirty (30) days. Special orders are non-refundable.

Website Policy

We may collect basic information about your computer, including your IP address, operating system and browser type, for system administration and statistical purposes. This data is about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics with Advertising Feature enabled. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, click anywhere over this text.

Area Rug Complete Protection Plan

Protect your new area rug from the stains and damage of a life well-lived.

Dig in when you’re hungry - anytime, anywhere!
We’ll keep your new rug fresh underfoot.

The Guardman Area Rug Complete Protection Plan lets you Furnish Fearlessly, knowing that expert Guardman technicians can clean and repair your area rug to a look you’ll love a long, long time.

For pricing, inquire by calling us or talking to one of our on-site representatives.

Visit Our Showroom or Contact Us Today!

CONTACT

TESTIMONIALS

Our first visit. My wife checked out their stock online. Then we drove down from Encinitas. At first I thought “what is this place”? Rugs everywhere. It is hard to find larger outdoor rugs for a patio but they had several. Ben had them un-hung and laid out flat so we could see them, even took one outside so we could see the colors in natural light. Great shopping experience.
Eric R.

Outrageous Rugs offers a relaxed environment a nice selection and over the top customer service, which is why I’m writing this review. This is the only place I will be going back to for rugs in the future.
Sara E.

We found the most gorgeous modern rug at an amazing price. The rug looks like a work of art. The owner and manager were terrific. Highly recommend.
Eve J.

What a great selection of rugs. The service is great. And, the return policy is also fair.
Michelle M.